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Customer service practice (video and dialogue)

-Hello, my name is Carmen, thank you for visiting this blog, how may I help?.
- I'm calling regarding a "Customer service" practice. 
- Bear with me, a great video is uploaded...



- Thank you for holding, also here you can find a → Dialogue between a client and a Customer Service Representant. Is there anything else I can help you with today?. We are looking forward to seeing you again!. 


Let's practice! ;) 

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Welcome!

Willkommen, bienvenue, ようこそ, welcome! Hello, you extremely bright student of the  C linical laboratory technician course , this is a space created only for you, here you will find many tools, methods and techniques that will help you in your formation in the module Specialized Communication in English . This space will expand your learning outside the classroom, you will review related topics discussed in class.  I invite you to navigate freely through each post based on your personal and academical needs, be curious, a lot of knowledge is waiting for you to be discovered.  Remember, this is your blog, so don't be shy and share with us your ideas and experiences, the good and the bad ones, all of them, help us to amplify this space with your contributions, we are in the same boat, so get ready and enjoy your trip around this amazing world of English.  *From the web

Welcome productive english learners!

I'm very excited to meet you and learn productive English together, as you will see during our course, I love to give so some amazing gifts, and here is a very special one for you: A very useful and simple book about English tenses 📖 so you can start practising them.  If you liked the video that we saw in the classroom you can enjoy it again right here:  As I told you today, I'm gonna miss you some Tuesdays that I won't be with you for academic reasons :(  but you can keep practising with exercises that we will review on Wednesdays ;) Let's start with this one: Download this document about the world in the future  🌎, bring it to the classroom and complete it individually. Once you finish it gather in pairs 👫 and discuss the answers with your partner.  How do you feel about this new adventure?, see you on Wednesday! 🙋

Linking words Exercises

How are your linking words going?, since it is a recent topic here you can find some excellent tools for practicing: First, start with this   Exercise . Second, don't forget to check this brief explanation if you have any doubts.  In the end, here you have a great table that summarizes and classifies the linking words:   *Picture from web